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Forum Post: RE: Sender Whitelist entries disappear when switching tabs in User Portal

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Hi, Scott, Thanks for merging my double entry! The article you referenced seems related, but it doesn't quite cover my issue, which is that I always seem to lose at least one whitelist entry , regardless of whether I add, remove or edit even one entry . In other words, if I want to add just one whitelist entry, I have to do what the article suggests and add at least two entries, while switching tabs in between entries: the one that I lost, plus the new one. I now keep an OCR'd screenshot of my whitelist in OneNote, and I always compare it to the whitelist tab, before I make any edits. At the moment, I only have 19 whitelist entries - hardly a large amount. I don't use any strange characters, but I do have one *@*.community.sophos.com entry and one *@*.dealsaver.com entry; I don't know if those are considered "legal" entries, due to the double asterisks. I'd love to just include *@*.sophos.com , but I don't think that would capture sub-domains, would it? I think it's funny that UTM flags as spam and quarantines email from noreply@mail.community.sophos.com . Regards, Edgar

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