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Forum Post: RE: Could not contact Primary Server

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Getting this same error - six months after OP - Help! com.sophos.autoupdate: Proceed with manually triggered update from Sophos at 15:42:13 02 January 2016 com.sophos.autoupdate: Updating catalogue information at 15:42:17 02 January 2016 com.sophos.autoupdate: Catalogue updated at 15:42:17 02 January 2016 com.sophos.autoupdate: Error: Failed to get remote version at 15:42:17 02 January 2016 com.sophos.autoupdate: Out of sources at 15:42:17 02 January 2016 com.sophos.autoupdate: Error: Could not contact primary server at 15:42 on 02 January 2016 com.sophos.autoupdate: Access was denied com.sophos.autoupdate:

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