I'm not sure but I found this answer by Michael Dunn. He explains how the policies work. https://community.sophos.com/products/xg-firewall/f/firewall-and-policies/83833/web-policy-and-filtering-not-working-at-all/314394#314394 Maybe it is something that happens when both of the policys are set to "Allow all". End of the post by Michael Dunn: "EDIT: Update/Clarification. Web Policy also applies the first rule that matches, whether it is allow or block. Allow does mean Allow, not "continue processing". This makes a difference if Rule 1 is allow Document Files and Rule 2 is block Adult sites. If someone downloads a pdf from an adult site, it will be allowed." I'm also new to Sophos XG and firewalls itself, so I also would like to know why this happens. Greetings
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