Thanks for clarifying the web control/protection difference. I didn't realise you could add websites to the "scanning exclusions". However even after adding the domain to this list, I still cannot access the site - the same message appears. I've checked the machine.xml file as you mentioned and it does contain a line with the the domain exclusion, so the policy does seem to be coming down to the clients ok. Any other suggestions? In the meantime I've opened up a case with support.
↧