Hello, We installed SafeGuard Enterprise Client 7.0.2 on a Windows 10 client and we encrypted its Boot Volume using a Device Protection policy. The Bitlocker PIN was asked to user and the Bitlocker encryption has finished. However, we are unable to retrieve a recovery key (menu Tools > Recovery) in SafeGuard Management Center. A "Invalid drive" error message is shown. Is there a way to force the Windows 10 client to send the Bitlocker recovery key to SafeGuard Server ? Or is there another solution to correct this problem ? We are knowing the current PIN used at startup by Bitlocker encryption. Thank you by advance.
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