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Forum Post: RE: UTM 9.213-4 - Sophos LiveConnect for EndPoint - no computers are showing online

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I am on 9.355-1 and still having this issue. The error is there for hours and then suddenly the connection works . But little later the problem reappears. 2016:03:09-00:35:39 fw epsecd[5018]: W main::_log:435() => severity="warn" sys="System" sub="eplog" name="Listing [https://c87e5467-f30d-3cb0-893d-25f6c86d208a-wdx-f30d.broker.sophos.com//c87e5467-f30d-3cb0-893d-25f6c86d208a/] failed with return code 28: Timeout was reached SSL connection timeout 2016:03:09-00:35:39 fw epsecd[5018]: " 2016:03:09-00:35:46 fw epsecd[5021]: I id="4211" severity="info" sys="System" sub="epsecd" name="Received report(s) from Sophos LiveConnect" 2016:03:09-00:35:46 fw epsecd[5021]: I id="4212" severity="info" sys="System" sub="epsecd" name="Acknowledging report(s)" reports="-1" 2016:03:09-00:38:29 fw epsecd[5021]: I id="4211" severity="info" sys="System" sub="epsecd" name="Received report(s) from Sophos LiveConnect" 2016:03:09-00:38:29 fw epsecd[5021]: I id="4212" severity="info" sys="System" sub="epsecd" name="Acknowledging report(s)" reports="-1" 2016:03:09-00:40:17 fw epsecd[5021]: I id="4211" severity="info" sys="System" sub="epsecd" name="Received report(s) from Sophos LiveConnect" 2016:03:09-00:40:17 fw epsecd[5021]: I id="4212" severity="info" sys="System" sub="epsecd" name="Acknowledging report(s)" reports="-1" So no magic unfortunately yet for me... Martin

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