Yes there are a few new infos i can give. We are working together with the support team the past two month to solve the problem. The support implemented a few fixes on our firewall that solved the disconnect bug completely. We had another bug where connected reds seemed to be online, but no device behind the red can be reached. Also this bug was fixed by sophos for most devices. Only one RED15 Device still has this bug but a RED10 just works fine. So this RED15 get kicked out for a RED10 to "solve" the problem completely. Yesterday we received a e-mail from sophos to inform us that all this fixes are implemented in UTM9.4
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