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Forum Post: RE: High Latency

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Hi Josh, Thanks for choosing Sophos. I suggest you to plug a system directly to one of the UTM's interface and check the latency; pinging on UTM's interface IP. To analyze it further, take Shell access to Firewall and go to option 4. Device Console and type: console>show network interfaces Refer the screenshot, monitor if you get any increase in Dropped or Error packets while running the command several times. If you discover dropped packet I request you to change the physical connection with that interface, alongside if error packets are discovered you can simply change the speed negotiation on either device. Thanks Sachin Gurung

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