Hi Johnny, Please could you check the following things for me: - How were the services removed? If you go to the service control manager (type services.msc from the run dialog) do you see any Sophos services still installed? - What output do you get when you type "sc query swi_callout" from a command prompt? - Are there still files present under C:\Program Files (x86)\Common Files\Sophos? Kind regards Nick
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