Hi Bob, I have more information on this error in this forum: https://community.sophos.com/products/unified-threat-management/f/52/p/75973/292257#292257 I can post configuration pictures as well...but basically I have Endpoint Protection turned on and Web Control turned on. It appears the agent on the client endpoint is receiving information for malware and virus, but if I look in the directory on the endpoint: C:\ProgramData\Sophos\Web Control\Policy, there is nothing populating in there, so there is no protection. I did try to install Sophos Home (cloud based protection), and this worked just fine! The directory C:\ProgramData\Sophos\Web Control\Policy populated with policy as I added block and allow rules to the web control part of the cloud-based version. However, the UTM Endpoint Web Control doesn't appear to be working for some reason. I've tried this on both Windows 7 and Windows 10 and experience the same behavior. I've also tried 9.355 and 9.353 with the same behavior. In all these cases, I've installed the client and UTM from scratch. This is also a home license of the UTM. Thanks!
↧