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Forum Post: RE: Can't add second user to login at POA

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Be aware that adding users to POA through the Management Center is only successful if the user already has a valid user certificate - in other words they have successfully registered to a POA. To add a new user to a POA on a machine, your policy needs to allow user assignment. Then you do the following: 1) turn the machine off - it needs to go to cold ram 2) turn it on 3) at the POA, uncheck the passthrough to Windows box in Options 4) log into the POA with the account that is owner of the machine 5) the next screen will be the Windows Credential Provider - log in with the new account you want assigned (do not sign in with the account you used at the POA - this will invalidate the process) This process will register that new user account to the machine and create a user certificate for them. After this, you can assign them out to other SGN machines through the Management Center.

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