Hi Michael, Hmm, because you're using DVI, it's a long shot but you could be be falling foul of the HDCP install issue where the installation cannot complete because it does not have the appropriate drivers to understand the interface. If it's DVI-I, try installing using a DVI to VGA or if it has a VGA connector on the unit, use that instead. Not sure if this will apply to you, but it could be the culprit. Emile
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