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Forum Post: Sophos Notification System Customization

When receiving such as the example attached it would be helpful if there were a user generated field included. We often use this field to help us identify customers (XYZ Realty Group or ABC Construction Corp) as the notification is otherwise very generic. It's nice that we can be notified when VPN tunnels go down or a site that has lost Internet access is back up again but matching site/customer by IP address is made even more difficult when the customer uses DHCP with their ISP. Including a prefix or suffix in the notification settings or another user generated field espeically in the subject line would help us use Outlook/Exchange rules. I'm working this as a suggestion instead of a question but if in-fact this feature already exists please point me to it. Thanks. Example: Subject: Gateway DHCP_Port2_GW Came Up Dear Administrator, You are receiving this auto-generated message from Sophos Notification System to inform Change in Gateway Status. Gateway: DHCP_Port2_GW Gateway IP address: 97.xxx.188.yyy Status:Up Time: 15:39:37 Model Number Firmware version Appliance Key Appliance IP (LAN) Appliance configured in HA? XG125w SFOS 15.01.0 MR-1.1 C1234EYEABCDE99 192.168.1.1 No Please do not reply to this message.

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