In regards to your Issue 1, I see the same thing happening frequently: the list of logged in users may suddenly appear empty when refreshed; after a few minutes, it re-appears. I don't (yet) lock down the web proxy as you do, and your issue kind of scares me away from trying it. I do not experience your Issue 2. All my users appear with their correct user name. However... I have a number of users that seem 'stuck'--not getting purged from the UTM, even though they do not appear in STAS's "Show Live Users". I can't yet figure out how to purge these users, aside from perhaps rebooting the UTM.
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