Hi, For user devices, as opposed to servers licence model it's per user. So for example. If the user Bob has 3 devices, all of these devices can be attributed to the Sophos Cloud user Bob and you will be using 1 licence. The Cloud users and virtual containers to represent the actual people if that helps. Computers are associated to the user bob based on the login. As an example, to protect 2 devices for the user Bob I can do 2 things: 1. Create a Bob user in Cloud, add an email address and send him a deployment email. The installer that is linked to is unique to Bob. Each time that installer is run on a computer, when it registers it will be associated to Bob. 2. Run the generic download installer. This has no user info but computers are associated to the Cloud account. In this case, say the Bob user doesn't exist, and I run that installer on 2 computers, 2 users will be automatically created based on the Windows logins, e.g. computer1\user1 and computer2\user2. If both these computers actually belong to a user called Bob, you can simply rename one of the users to say Bob. Delete the other Sophos Cloud user that has automatically created. Then under the Bob user add the login to the Bob user. This will map both computers to Bob. Hope it helps. Regards, Jak
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