The Sophos Cloud Web Gateway agent will indicate the status of the endpoint with the following messages. Applies to the following Sophos product(s) and version(s) Sophos Cloud Web Gateway Operating systems Windows 7, 8, and 10 (32- or 64-bit) Mac OSX 10.8.5+ Starting... The agent is starting up. Security Enabled Sophos Cloud Web Gateway is actively securing all network traffic and is fully operational. Security Enabled Connecting to Cloud... The agent is actively securing all traffic and is connecting to its cloud servers in the background. Security Enabled Activity Logs Delayed The agent is actively securing all network traffic but is unable to send network activity logs to the cloud servers due to issues connecting to the servers. Bypass Mode By Policy Settings The agent is not securing network traffic because the endpoint policy was disabled in Sophos Cloud. Bypass Mode On Trusted Network The agent is not securing network traffic because the endpoint is on a trusted source network as indicated by policy settings. Endpoint Deleted (Contact Your Admin) The agent is not securing network traffic because the endpoint was deleted from Sophos Cloud. Related information Installing the Sophos Cloud Web Gateway agent Using Sophos Cloud Web Gateway with Mac and Windows What is Sophos Cloud Web Gateway? 124134
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