Hello Diego, Yes, you are correct. Sophos XG uses cloud based web categorization where in XG tries to contacting to the could server querying for the category belongs to the requested URL. Here is the URL and the port no for the categorization server that XG connects to : URL : primary.wing.sophosxl.net peak.wing.sophosxl.net Port No : 80, 443, 6060, 6061 Please ensure that the XG is able to communicate to the above URL when you perform the URL Lookup from System > Diagnostics > URL Category Lookup. Regards & Thanks, Axar Patel
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