Yes, you would launch the registry editor, i.e. regedit.exe, then navigate to the key mentioned in this article: https://technet.microsoft.com/en-us/library/cc960241.aspx So: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager Under the Session Managerkey, is there a PendingFileRenameOperations value? If so, you could rename it and then try re-running the installer. Regards, Jak
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