Hello richar gabriel alvarez gonzalez, could you perhaps post a screenshot from the Gestores de actualización view? Don't worry that it's in Spanish. Are your child SUMs updating from the main SUM (HTTP or UNC)? boost::filesystem::remove please search the SUMTrace log for a line containing this text - the failing location should be mentioned on or near this line (ideally post a few lines here). It's not yet clear what the actual issue is - your snippet from SUMTrace log stops right before the interesting part, the [R4000] lines don't indicate an error. Right after this part I'd expect: Cmd-ALL Downloading remote customer file. and a while later Successfully downloaded remote customer file content from SOPHOS or some error instead of the line(s). Guess this part of the log would give at least some hint. While this might not solve your problem you could simply flush the downloaded data as outlined in this article (it's about a different issue) under What To Do . Note: you should stop the Update Manager service before deleting the contents, restart afterwards. Christian
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