Issue After installing PureMessage for Exchange, the PureMessage Dashboard and Activity Monitor contains the below status: Last updated - Failed Sophos Endpoint Security and Control contains the below error in the updating log: Error: Could not find a source for updated packages First seen in PureMessage for Microsoft Exchange 3.1.3 PureMessage for Microsoft Exchange 4.0.1 Cause PureMessage was installed using a previously downloaded PureMessage installer and this is failing to update. What To Do Open Control Panel Uninstall PureMessage Uninstall Sophos Anti-Virus Uninstall Sophos AutoUpdate Reboot the server Download the latest PureMessage installer for your Exchange server: pmex64_402_sfx.exe - Exchange 2013 (64-bit) anti-virus and anti-spam pmex64_avo_402_sfx.exe - Exchange 2013 (64-bit) anti-virus only pmex64_313_r2_sfx.exe - Exchange 2007/2010 and IIS (64-bit) anti-virus and anti-spam pmex_313_r2_sfx.exe - Exchange 2003 and IIS (32-bit) anti-virus and anti-spam pmex64_avo_313_r2_sfx.exe - Exchange 2007/2010 and IIS (64-bit) anti-virus only pmex_avo_313_r2_sfx.exe - Exchange 2003 and IIS (32-bit) anti-virus only Install PureMessage 122750
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