Hello richar gabriel alvarez gonzalez, first of all, what is the updating schedule on your main server? The Windows date on the first screenshot is 01/10/2015 11:35 and Última comprobación is 30/09/2015 11:23, the difference is more than the maximum interval for datos de detección . Is the SUM service running? Anyway it says that it has successfully updated around this time so the main SUM seems to be ok. From the screenshots the issue seems to be that the child SUMs are not reporting to the management server. Switch to the Estaciones view, Detalles del ordenador and check Hora del último mensaje . for the child SUMs (also do the check for ANTIVIRUSSOPHOS to make sure its RMS is working correctly). If the dates are 14/09/2015 then please see Troubleshooting disconnected clients seen within the SEC Console . Christian BTW: the number of Ordenadores con alertas is quite high, once the SUM problem is solved you should take care of it
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