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Forum Post: RE: Autoupdate: Installation of Sophos AutoUpdate XG failed: 80004005

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Hello flo, error 1618 indicates that Another install is in progress , i.e. the Windows Installer is busy with an install or uninstall of some other package. The Task Manager will show two or more msiexec.exe processes (there's only one if the Installer is idle). Process Explorer can show the command line used to start a process and might help to determine which install apparently hangs. Christian

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