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Forum Post: RE: Sophos Endpoint: right click scanning: Error code 0xc0000001

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Hello Florian Stöffelmayr The only time I have seen this occur would possibly be when some backup software is running while the scan is occurring. This error may have come up because the file is locked at the time of the scan. If you have any backup software running at that time, can you see if they have any recommended A/V exclusions? Thanks

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