Mark, I haven't been shy about sharing my thoughts on this. This is taking way too long. In the very near future, this forum will devolve to a place where many fewer paying customers will help themselves than they did on the old User BB. The results will include a heavier load on Sophos Support, reduced effectiveness of your Support team because they were heavy readers of the User BB (though it's not good politics for them to point this out) and the loss of many formerly-dedicated customers. Please tell your colleagues to read this thread to help them understand that all of you involved with this need to let the higher-ups know that you need more resources with more talent NOW. This is existential. Cheers - Bob PS And I'm an optimist in everyday life.
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