Forum Post: RE: Cannot uninstall Sophos AV Standalone from home machine -...
This message: Failed to grab execution mutex. System error 258. would suggest that MSI is performing another installation. If you wait/reboot and try again, do you keep getting this? Regards, Jak
View ArticleForum Post: RE: Blocked!
I would suggest filling out the "Submit a sample" section here with the details of the site: https://secure2.sophos.com/en-us/support/contact-support.aspx You will get an email back saying potentially...
View ArticleForum Post: RE: Upgrading 220 UTM device to 230 UTM device - Issues
Hi Bob, Never thought of doing it that way, ingenious. I'll remember that one, thanks Jason
View ArticleForum Post: RE: Help with HTTPS Inspection Error: Read error on the http...
Hi Bob, thanks for your help on this. I have added an exception to avoid the web filtering. Now I'm facing issue with another app. It require websockets. I already created an exception for the complete...
View ArticleForum Post: Will the XG firewall use Snort 3.0? Currently snort is only...
I currently have the latest release of UTM 9.5. Looking through the logs I see the UTM is using Snort version 2.9.9.0 GRE (Build 56). I would like to know if version 3.0 will be implemented at all,...
View ArticleForum Post: RE: vLan(s) on a Bridge - Everything can access everything?
This is the normal behavior indeed for UTM. You need to make adjustments in your webfiltering so the VLAN's cannot communicate with each other. User Balfson has a good document that can help you get...
View ArticleForum Post: RE: Password of the Day for Hotspots
What happens if you telnet to your MX record from your UTM and have an SMTP conversation with it? My guess is that it will still reject you as spam. Cheers - Bob
View ArticleForum Post: Warning for Sophos XG home users!!!! Sophos XG firmware SFOS...
A few days after upgrading the firmware I noticed that I could not stream videos or install apps from iTunes on my Apple TV. Streaming from Netflix and HBO was working. I reset Apple TV to factory...
View ArticleForum Post: RE: SSL-VPN Connection fails for unknown reasons
Unfortunately I did not check the software that has been installed on the PC. Currently I am thinking that some firewall in Dubai is blocking encrypted traffic - not sure though.
View ArticleForum Post: Advanced AP Settings? Looking to set 5Ghz channel widths.
I know from searching around here, that in the UTM you can set the channel widths of the AP's I have followed the planning guide to make sure I don't have adjacent cross talk. But I have a few of my...
View ArticleForum Post: RE: Warning for Sophos XG home users!!!! Sophos XG firmware SFOS...
Hi, please post your firewall rule that is being used by your apple tv. Ian
View ArticleForum Post: RE: Will the XG firewall use Snort 3.0? Currently snort is only...
Hi, in both UTM and XG you can control the number of snort threads running up to and including the maximum number of cores. By default in the XG a snort thread is created for each core. I can't...
View ArticleForum Post: RE: Installing Home XG onto XG85 appliance
Hi, you can take the disk out and format it on another device. The disk is only an 8gb ssd. As far as I know you are voiding your warranty by installing the home licence on the XG85. Ian
View ArticleForum Post: RE: Unable to get Discord working while "Decrypt and Scan" of...
I've been trying to accomplish this same thing. Did you find an address or range of addresses for HTTPS decryption exceptions that will make Discord work? I've been monitoring my logs and added about...
View ArticleForum Post: RE: MTU and iRobot Roomba
Unfortunately - this did not work. I see traffic in and out on this firewall rule, however, I still can't connect to the Roomba. I added some screenshots if it helps.
View ArticleForum Post: RE: Sophos WLAN AP55 Firmware / Recover - HOWTO: Unbrick your...
Hello everybody, I have made a video, how to flash the Sophos AP 15 (and maybe others). And after this video, you follow my guide above and you´re Sophos AP is ready to go. So, good luck and I hope to...
View ArticleForum Post: RE: Warning for Sophos XG home users!!!! Sophos XG firmware SFOS...
Hi I don't have any specific firewall rule for the Apple Tv. From LAN to WAN I use the #Default_Network_Policy. Summary #Default_Network_Policy Allow Rule Accept any service going to "WAN" zone, when...
View ArticleForum Post: RE: MTU and iRobot Roomba
Hi, I can see a problem with your firewall rule you have tried to do too much with one rule. You need a seperate rule for outgoing traffic and and another rule for incoming traffic. You should not have...
View ArticleForum Post: RE: Warning for Sophos XG home users!!!! Sophos XG firmware SFOS...
Hi, I am going to assume you have a gateway assigned? In the advanced section do you have anything in this field? The apple devices seem to have trouble even with the exception set if this field is not...
View ArticleForum Post: RE: Unable to get Discord working while "Decrypt and Scan" of...
Hi folks, I can see part of the problem being that people can start their own discord servers, which makes setting rules a bit of hit and miss. There also appears to be a number of different URLs and I...
View Article