Forum Post: No Email Confirmation
Hi there, I've been trying to setup Sophos Home on my mum's new personal laptop. We have used her work email address (raimarie@yrw.co.nz) but the confirmation email appears to be getting blocked by the...
View ArticleForum Post: Web Gateway - Are VPN IPs (remote users) included in "trusted IPs"?
Hello all. I think I am confusing myself here. Here is an example of the scenario: internal office subnet is 10.10.10.0/24, and UTM is at 10.10.10.1. I have a user that takes laptop home and uses VPN...
View ArticleForum Post: HA Licensing Procedure
Anyone- I have two brand new SG310s with TotalProtect licenses. I have both my units registered in MyUTM account. What is the process to create an HA Active/Active cluster license? When I install the...
View ArticleForum Post: RE: Stuck on basic setup
Same exact issue. Talk about frustrating. VMWare 6u2. Clean install from the home iso, successfully registered the device, synced the license, and stuck with only access to basic setup. Really want to...
View ArticleForum Post: RE: Sophos UTM 9.4 soft-released :-)
Installed and working great on my ATOM appliance!
View ArticleForum Post: RE: Installation stops at detecting other device.
I don't know how I missed the home license of Sophos XG the first time I looked, but I found it when I searched again, and that one worked. I'm not happy about the 6GB RAM limit (my new box has 16GB),...
View ArticleForum Post: SERVER-OTHER Flexera FlexNet Publisher stack buffer overflow attempt
After the last IPS update, I keep getting this triggered from and to my Veeam Backup server: Intrusion Prevention Alert An intrusion has been detected. The packet has been dropped automatically. You...
View ArticleForum Post: Unable to get internet access or inter-vlan routing to work
Hi, Ive run into two main issues while setting up my Sophos UTM. Any help would be greatly appreciated. 1. No internet access 2. Inter-vlan routing doesnt work. I am running Sophos from my QNAP with a...
View ArticleForum Post: RE: Problem setting up Google drive through xg - how to fault find
Hi Peter, Thanks for choosing Sophos. To capture what is dropping through Firewall, take the Shell access to UTM and go to option 4. Device console. Type the following command, console>...
View ArticleForum Post: RE: LAN link can't ping router gateway
Hi Hannes, Greeting. I request you to check, whether MASQ is applied in the Firewall Rule ? The static Route configured is not required, you can delete it. Hope that helps. Thanks Sachin Gurung
View ArticleForum Post: RE: Computer not appearing on the Dashboard after installation
Hi Benjamin, Did you install Sophos Home using the SophosInstall.exe installer? Kind regards Nick
View ArticleForum Post: RE: Static DHCP assignments broken with multi-boot client?
Hi, Greetings. Try upgrading to SF-OS MR 1.1 :) Thanks Sachin Gurung
View ArticleForum Post: RE: DHCP for Guest WLAN
Hi Thomas, Greetings. I believe, Router is configured in a Bridge mode with DHCP disabled. What is the IP address leased when you connect with Router ? Provide me some more information to investigate...
View ArticleForum Post: RE: Flow Control Blocking DNS?
Hi, Thanks for choosing Sophos. To capture what is dropping through Firewall, take the Shell access to UTM and go to option 4. Device console. Type the following command, console>...
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