Forum Post: RE: WAF: Service could not be started because of improper...
Hi Faryan, I request you to make some changes in the created Business HTTP based rule, this will restart WAF services. I also request you to check WAF licensing is Active. You can check this by...
View ArticleForum Post: RE: USB Device Active Scanning & Reproting.
Hello Samson, I'm not Sophos, so all this is from my personal knowledge and view. For the scan-on-insert functionality (I've already outlined the intricacies in my previous post) feature requests have...
View ArticleForum Post: RE: When I turn on HTTP Scanning most all web pages stop loading,...
I'd like to report the same issue, when i enable either HTTP or HTTPS malware scanning, almost all sites are blocked apart from a few including sophos.com and google.com. Sites such as bbc.co.uk are...
View ArticleComment on SFOS 15.01.0.398 (MR-1.1) Released
Will this version be acceptable to the SFM? Did not fix the inability to handle bad requests eg if you enable IPv6 on the external interface the XG becomes unresponsive to console and users. Need to...
View ArticleForum Post: RE: Battle.net Client Can't Download Updates
Hi, Observing the log line "log_type=Firewall log_component=Invalid_Traffic log_subtype=Denied" the Firewall is not able to discover a Firewall Rule to forward the traffic. " fw_rule_id=0 policytype=0...
View ArticleForum Post: RE: Can't install enterprise console, ERROR : Command: Microsoft...
Hello Rosyid, Can you explain I'd like to, but as said you have to comb through the SQL logs (maybe there's a telling event in the Event Log) to find the actual cause. To quote an MSFT: The code...
View ArticleForum Post: RE: Downloads Keep Stopping
Hi Aaron, Greetings. When a file is downloaded it undergoes AV scan and IPS check. Please monitor live logs at ips.log and packetfilter.log during a download. You can refer this link to understand...
View ArticleForum Post: OpenVPN in logs
Hi, When we open and filter the logs by application, we can see OPENVPN, and it shows Connections useing this application!! we did not configure VPN on this UTM! I can also see port is being used is...
View ArticleForum Post: RE: How to sync UP2Date Files to Slave (manually)
Hi Sebastian, For High Availiability (HA) and cluster units, Up2Dates are applied to one unit at a time. The failover time is minimal as the higher version unit takes over the connection tracking...
View ArticleForum Post: RE: Authorize unspecified PUA
Hello RenéGagneur, it's always a good idea to send a sample for generic detections. Indeed you should avoid authorization of generic entries. It's possible to whitelist a file or refine the generic...
View ArticleForum Post: RE: How to sync UP2Date Files to Slave (manually)
Hi Sachin, thanks for your answer, but I think you misunderstood my question... I didn´t want to know how the normal update procedure works (I´m pretty familiar with it), I wanted to know, how I can...
View ArticleForum Post: Third party software removal failing after 10.6.3 upgrade
Hi Since we received the recommended upgrade to 10.6.3 537 VE3.64.2 last week the third party removal tool fails to uninstall System center endpoint protection 4.7.214.0. This was working fine previous...
View ArticleForum Post: RE: How to apply License Endpoint Protection on Sophos ?
Bonjour mel ralph, please see: How to change your license details . Christian
View ArticleForum Post: RE: How to apply License Endpoint Protection on Sophos ?
Merci pour ta réponse, donc il faut juste que je m'assure que tous les antivirus soient liés à mon sophos par Id/Mot de passe? Et que je m'assure qu'ils téléchargent les mises à jour ?
View Article