Forum Post: RE: iOS devices having issues syncing exchange data.
Hi BryanHafer Sincere apologies for the delays in the response times. I have managed to find your ticket number and will make sure that it is followed up properly.
View ArticleForum Post: RE: Phish Threat Training Question
Thank you to everyone for your suggestions, i'll forward this thread over to our team for visibility. I would also highly advise to please raise these as ideas on our Sophos Ideas portal , as our...
View ArticleForum Post: RE: Can't access to my web site from LAN
You need a loopback rule for user in LAN to connect the outside public IP on XG....
View ArticleForum Post: RE: Sophos Secure Email App crashes when email with certificate...
I am having the exact same error. Is there any resolution yet? google street view
View ArticleForum Post: RE: Connection may fail because IKE UDP Port seems to be blocked
I have the same issue, it seems ISP block it, did you able to solve it?
View ArticleForum Post: Updating from another Management Console
Good Day! Here's the scenario. We got four Management Console on four different network zone. One of the Management Console will connect to the internet to Update and the others will connect to the...
View ArticleForum Post: RE: Unable to login to user portal with Active Directory user?
Well, I'm stumped. I hadn't joined the UTM to the domain with single sign-on - didn't think that was a requirement. I have this in my two AD server configs: BIND DN:...
View ArticleForum Post: RE: [MTA Problem] - Retry timeout exceeded and all hosts for...
Got it ! It works. I have re-read the post sorry for the confusion. IP host 193... and FQDN *.orange.fr both in TLS ignored make it worked. Sorry about the confusion.
View ArticleForum Post: RE: Problem with Sophos Rescue disk scan freezing after update of...
Sorry -you are right ;-) 39 and 40 minutes
View ArticleForum Post: RE: Sophos Secure Email App crashes when email with certificate...
Hi Ora Harper Apologies for the inconvenience you are facing. This requires further investigation by our support team. I would request you to open a support case along with Sophos Mobile Control logs .
View ArticleComment on SFOS 17.5 MR1 Released
Central UX/UI needs more enhancement/refinement ... Had same experienced as Michal Bartos , Central needs to be refresh/some-waiting-required ... Sometimes , it feels like Sophos is squeezing the...
View ArticleForum Post: RE: "High Risk Website Blocked" - Mal/HTMLGen-A has been found on...
Hello Dianne Meinke , for whatever reason URLs on the / images / path are blocked, not your site's root. You've posted on a rather arbitrary older thread that doesn't contain up to date information so...
View ArticleForum Post: Secure web connections barely/not getting though
Hi, For a while now i have this issue which i cannot seem to solve. For some reason when browsing https websites or start my outlook (which makes a https connection also) the connection stalls a long...
View ArticleForum Post: RE: Late detection of malware
Do you still have the files as they are detected? I would suggest sending them in to the labs as a sample for more info. They can tell you when they were detected and how. It could be that originally...
View ArticleForum Post: RE: How to configure a Mobile Sophos Secure eMail container to...
Hi Ascari Quesada Baiges It is possible if Gsuite/Gmail provide EAS service with the required server address. Please check the list of supported protocols in Sophos Secure Email application for iOS and...
View ArticleForum Post: RE: Updating from another Management Console
And also, is there a way to update the management consoles from the internet facing management console using HTTP [port 80] ?
View ArticleForum Post: RE: Where in SQL is restart required warning?
Hello DanZi, the following gives you a List of Computers with an outstanding Restart required : SELECT C.Name FROM [SOPHOS551].[dbo].[Errors] AS E INNER JOIN [SOPHOS551].[dbo].[AliveComputers] AS C ON...
View ArticleForum Post: SVE 1.3 has been deployed
Hello, A quick note to let you know that SVE 1.3 has now been fully deployed. Current SVMs will be able to update to the latest version automatically with any new installations requiring the new...
View ArticleForum Post: RE: Problem with Sophos Rescue disk scan freezing after update of...
Hello PeterM , ran it a vanilla Ubuntu laptop, SBAV scanned (as expected) only the boot sectors and completed normally. Christian
View ArticleForum Post: RE: Updating from another Management Console
Hello Floki, from 1.7.0 on SUM can use HTTPS - so you can and have to open port 443, 80, or both. If your Internet-connected SUM publishes the /SophosUpdate share with HTTP(S) you can use this HTTP(S)...
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