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Forum Post: Window 10 - Uninstalling Safeguard Bitlocker failing as boot...

I am trying to remove Safeguard from a Windows 10 Surface Pro 3 (as I am trying to install without having to use TPM + Pin as the Surface doesn't recognise it having a pre-boot keyboard). When...

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Forum Post: RE: Sophos preventing OS X from shutting down gracefully?

AV is applied only after the sysprepped machine is made unique - and then the AV is unique as well As far as I can see with AV-installed-before-cloning Macs you have the same Computers in Enterprise...

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User: StefanRemde

StefanRemde

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User: JnT

JnT

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User: TylerCohen

TylerCohen

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User: WebFilingsLLC

WebFilingsLLC

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User: MarkWright

MarkWright

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User: JohnDyer

JohnDyer

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Forum Post: RE: Download Block List(s)

Hello Osborn, Our apologies for the late the response. The Allow/Block list cannot be download through the Sophos Email Applaince web interface. You will need to submit a request to support@sophos.com...

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Forum Post: RE: Window 10 - Uninstalling Safeguard Bitlocker failing as boot...

Hi Liamcoakley, It sounds like you have not set up proper decryption and uninstallation policies for Safeguard. You need to apply a decryption policy to the machine before turning off BitLocker /...

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Forum Post: RE: Exchange profile deploy error -27

Hi WimNoordhoek, It sounds like it's not communicating with the Safeguard server... For Android devices you will need to manually install the SSL certificate. Can you confirm the SSL cert has been...

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User: Michael Vaz

Michael Vaz

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Forum Post: RE: Sophos Auto update fail

Hi YoannVIOT As QC suggested, It seems that you are using SAV version 10.2 which already has been retired and there will be no update for it in our warehouse. Please Install a newer version of Sophos

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User: Alex Awada

Alex Awada I'm a Sophos staff member, self appointed Packet Ninja, love to help. Fire away! Algonquin College Grad Hockey, Football, Running, Road Cycling Technical Support Manager

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User: MichaelMangan

MichaelMangan

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Forum Post: RE: Sophos stops running and shows grayed-out icon

Thanks, Serra. I'll wait to hear from you about what engineering thinks. I don't want to continuously have to reinstall the program, only to have it "go bad" after a few days. Thanks for all your efforts.

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Forum Post: RE: WS1000 monitoring via SNMP - MIB available?

Hello RenéHerpe, We do not have this functionality in the web appliance at this time. What I can do is do is submit this as a feature request on your behalf.

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User: AnthonyWilson

AnthonyWilson

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User: MichaelTrinidad

MichaelTrinidad

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User: DanielHartley

DanielHartley

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