Forum Post: Window 10 - Uninstalling Safeguard Bitlocker failing as boot...
I am trying to remove Safeguard from a Windows 10 Surface Pro 3 (as I am trying to install without having to use TPM + Pin as the Surface doesn't recognise it having a pre-boot keyboard). When...
View ArticleForum Post: RE: Sophos preventing OS X from shutting down gracefully?
AV is applied only after the sysprepped machine is made unique - and then the AV is unique as well As far as I can see with AV-installed-before-cloning Macs you have the same Computers in Enterprise...
View ArticleForum Post: RE: Download Block List(s)
Hello Osborn, Our apologies for the late the response. The Allow/Block list cannot be download through the Sophos Email Applaince web interface. You will need to submit a request to support@sophos.com...
View ArticleForum Post: RE: Window 10 - Uninstalling Safeguard Bitlocker failing as boot...
Hi Liamcoakley, It sounds like you have not set up proper decryption and uninstallation policies for Safeguard. You need to apply a decryption policy to the machine before turning off BitLocker /...
View ArticleForum Post: RE: Exchange profile deploy error -27
Hi WimNoordhoek, It sounds like it's not communicating with the Safeguard server... For Android devices you will need to manually install the SSL certificate. Can you confirm the SSL cert has been...
View ArticleForum Post: RE: Sophos Auto update fail
Hi YoannVIOT As QC suggested, It seems that you are using SAV version 10.2 which already has been retired and there will be no update for it in our warehouse. Please Install a newer version of Sophos
View ArticleUser: Alex Awada
Alex Awada I'm a Sophos staff member, self appointed Packet Ninja, love to help. Fire away! Algonquin College Grad Hockey, Football, Running, Road Cycling Technical Support Manager
View ArticleForum Post: RE: Sophos stops running and shows grayed-out icon
Thanks, Serra. I'll wait to hear from you about what engineering thinks. I don't want to continuously have to reinstall the program, only to have it "go bad" after a few days. Thanks for all your efforts.
View ArticleForum Post: RE: WS1000 monitoring via SNMP - MIB available?
Hello RenéHerpe, We do not have this functionality in the web appliance at this time. What I can do is do is submit this as a feature request on your behalf.
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