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Forum Post: Syslog alert - virus unscannable

We received the belwo critical alert from our syslog server for a couple days with various source computers and a couple destination IP's (cloudflare is one). I log into the UTM/device and I can't...

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Forum Post: MacOS 12.4 Can not install

Hello, we are using Sophos central with Mobil advance licenses to mange our MacOS users. We are Testing this setup at the Moment with 2 licences for Mobil Advance and 2 for intercept x advance But the...

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Article 1

Where can this be downloaded from? It is not showing on www.sophos.com/.../utm-downloads

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Forum Post: DHCP Log of an XGS3100

Hello, I am trying to extract specific info from a DHCP syslog generated from an XGS3100, 1 log per day for 253 IP's for the last 50 days, masses of data. What I am trying to find out is, can the log...

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Forum Post: RE: Why isn't it possible to delete the net settings from the...

Hi K-M Prior to V17 with SF OS, dummy IP on parent interface was mandatory configuration before adding VLAN over that parent interface. Later on, with V17.x to avoid unnecessary configuration on the...

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Forum Post: IP phone access

Good Morning Could you help with an IP phone access problem between Sophos Firewall? Is there any release to be made or should access be transparent?

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Forum Post: RE: Backup Internet route over MPLS

Hi Bob, Thanks for your continued help with this. Understood on rule 3. I was thinking more on this last night and 2 things came to my mind. With rule one i'm guessing i need to ensure i untick the...

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Forum Post: RE: VPN Zugang (über Sophos VPN Client) sowie User Portal Fehler:...

Hallo, wir haben seit gestern Abend das gleiche Problem. User werden per Prefetch aus dem AD auf der Sophos UTM angelegt, das funktioniert ohne Probleme. Auf der Sophos gibt es eine Gruppe für...

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Forum Post: RE: How can i read this port config ?

But i need to know how it works? when the packet go from lan to wan (internet) the ip public and private are configured on external interface (Port 6). port6:0 and port6:1 are they sub-interfaces or no?

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Forum Post: RE: BGP routing issue with AWS VPC

Vivek, Thank for the help. I have confirmed the settings. With this being V19 My vendor was able to provide the XML file from the AWS instance and I was able to import that to create the tunnels. I'm...

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Forum Post: RE: MacOS 12.4 Can not install

Ok found the solution. apparently you have to use /users/$username for the installation docs.sophos.com/.../index.html

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Forum Post: RE: IP phone access

Hi Copapel Please help us with more information on what exact issue getting observed with IP Phone access and what errors are coming behind the Sophos Firewall.

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Forum Post: RE: BGP routing issue with AWS VPC

Hey Eric Speake , Can you check the route precedence on SFOS ?...

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Article 4

good news...but better with the download link Can you give it to us, please? Thks

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Forum Post: API Bug if VPN PSK or RSA Key contains '+' character

Hello Sophos, Hello Community, I have found a bug in the v19 API. When I create an IPSec connection (VPNIPSecConnection) via API on the firewall, the PresharedKey or the RemoteRSAKey is not correctly...

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Forum Post: RE: Syslog alert - virus unscannable

Hi john marion It seems under Web > General settings > Action on malware scan failure > Set to block with your XG and malware scanning seems to fail for the above URL which you have mentioned...

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Domains and Ports should have XML files to import

Dear Sophos, You list dozens (hundreds in total in other articles) of FQDN entries, IP ranges, and ports that need to be made sure have firewall exceptions or allowance to make Intercept X, MTR, and...

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Forum Post: Report message outlook plugin in Citrix

Hello, Has anyone had any luck or could provide any guidance to get the report message add-on to work correctly in VDI environments? Our Citrix administrators are out of suggestions. thanks, Bob

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Forum Post: RE: VPN Zugang (über Sophos VPN Client) sowie User Portal Fehler:...

Ah, okay ja das ist bei uns aktiviert, also Automatisch. Ne, dann muss ich das nach meinem Urlaub mal testen, vorher ist das nicht gut ;) VPN muss funktionieren! Danke schonmal!

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Forum Post: RE: Información de detección 'Troj/DrodZp-CB'

Thank you, I have created case 05441402 with the corresponding documentation, images, and csv Thanks.

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