Forum Post: RE: Update Cache status "Failed to download", unable to find...
Same issue here too, opened a support case last night but no fix or acknowledgement where the fault is. Our update cache servers stopped updating around 12:00-13:00 UTC yesterday 6th July.
View ArticleForum Post: RE: Update Cache status "Failed to download", unable to find...
Advisory - Sophos Central: Update Caches are reporting cache status "Failed to download" Same issue, just received this from Sophos.
View ArticleForum Post: RE: How can i read this port config ?
Hi Fotit If your ISP has provided you IP Pool you can configure same IP Pool on the Sophos XG interface where the same ISP is connected as Alias IP. below is the use case of alias IP :...
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Hey Joe, can you help me with the Firewall version you're trying to connect to. Also the config file extension would help.
View ArticleForum Post: Receiving email with result of scheduled query
Hi everyone, I was wondering if there is any way of scheduling a query and sending via email the exported result, so that the process doesn't need to be done manually. For example, imagine I schedule...
View ArticleForum Post: RE: XG550 (SFOS 19.0.0 GA-Build317) : problem with Web filter,...
Hi Daniele Basilico Thank you for reaching out to the community. Have you taken the backup of the existing configuration before upgrading the firmware version to latest? If you rollout the latest...
View ArticleForum Post: Sophos XG Firewall Home Edition won't boot
Hi, i'm very glad to join the sophos community. I've just buy a mini pc in order to install Sophos XG Firewall Home Edition I followed th prerequisities of intel processor and ship (and the limitation...
View ArticleForum Post: RE: Receiving email with result of scheduled query
Hello Jaime, Thank you for reaching us, Setting up a scheduled query is possible however sending it automatically via email is not as this feature isn’t yet available. For scheduling a query, I'll be...
View ArticleForum Post: Sophos Connect - OpenVPN service not available - Windows 10 LTSB...
Hello Are there knwon issues with Sophos Connect on Windows 10 Enterprise 2016 LTSB 1607? I get the message "OpenVPN service not available". In addition in the systray the icon does not launch...
View ArticleForum Post: RE: XG550 (SFOS 19.0.0 GA-Build317) : problem with Web filter,...
Hi, we have discovered the cause of the problem, for some strange reason, in the Web Profile used for vpn SSL connections the RDP (tcp 3389) connections are placed by Sophos XG in the "none" url...
View ArticleForum Post: RE: Sophos Connect - OpenVPN service not available - Windows 10...
Hi Sansor Thank you for reaching out to the community. Please post the error message you are getting on Sophos Connect with snapshot? Thanks
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I found this in an older thread and tried it and it works on my high DPI (1440p laptop screen) and on our Microsoft Surface Pros... Add the following key to the registry - you might need to quit and...
View ArticleForum Post: RE: How to allow clients to authenticate on STAS over a IpSec VPN
Hi techblue Thank you for reaching out to the community, On STAS you can verify under "Sophos Appliance" Field edit and check whether "Enable Subnet based filter" is applied or not as per the below...
View ArticleForum Post: RE: Sophos Connect - OpenVPN service not available - Windows 10...
Hi Bharat J I hope it is ok, that they are in German.
View ArticleForum Post: RE: Captive Portal issue (ntlm 8091)
It shouldnt happen on pratice, because i already having problem with STAS autentication, AD SSO should work side STAS to have multiple autentication modes.
View ArticleForum Post: RE: Sophos Connect - OpenVPN service not available - Windows 10...
Hi Sansor May I know the total number of systems affected? Thanks
View ArticleForum Post: RE: Sophos Connect - OpenVPN service not available - Windows 10...
Hi Bharat J I testet it only on this one thin client. There are more thin clients, but they are identical, installed from the same image. So I think there will be the same issue. The message appears 1...
View ArticleForum Post: RE: Any news about Sophos Connect 2.2
For DPI scaling, I found this in an older forum post and it works - add the following registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Display] "EnableGdiDPIScaling"="scgui.exe"
View ArticleForum Post: RE: Sophos Connect - OpenVPN service not available - Windows 10...
There is only one additional program installed beside Sophos Connect, Windows standard programs und HP standard tools for thin clients: 3CX-Client The thin client serves as remote client.
View ArticleForum Post: RE: IPS, the firewall,RED networks, and bypassing for MSFT IPs.
I found one of your posts with the values 20 minutes later. :) Now I have to tackle how I can do Zoom's with, literally, their 302 CIDRs.......
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