Forum Post: XDR Data Lake Question
On XDR Data Lake query, can you find the public IP that the device is connected to? So far I've only seen the local IP or the IP that the device connects to. Thanks
View ArticleForum Post: RE: User cant connect with Sophos VPN Client
Hello there, Adding to what Bharat and Jprusch have mentioned, try redownloading the configuration for this user, to rule out an issue with the certificate. Regards,
View ArticleForum Post: RE: E-mail Gateway malicious url e-mail allowed through
Hello Fred, I checked on your case, and Support sent you an email on Jun 23, telling you about some updates, however, there was no reply from your end, or after 3 follow-up emails. In that email,...
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This only happens with the new vpn client. The old client is continuing to work just fine. We have 12 hour key lifetime on the ssl vpn. I have no idea where this 1:25 interval is coming from, but...
View ArticleForum Post: RE: Exception for UDP Flood Protection not working
As per usual Bob, you are a wealth of knowledge. Yes, creating and adding response ports was the missing piece to this puzzle. Thanks! BTW... When did the forum change so we could not mark a post as...
View ArticleForum Post: Failed to install CRTSETUP: general error.
Hi everyone, Did anyone encountered this error before? Is re-install the only way? Thank you.
View ArticleForum Post: RE: Sophos DLP rule block internal network links
Hi Supporter0711 , There are no reported delays in the deployment. This release requires a restart to complete the updates. Please make sure that the machines are rebooted, and let us know how it...
View ArticleForum Post: RE: Failed to install CRTSETUP: general error.
Hi Choo Weng Hong , Thank you for reaching out to us. We need more details to further investigate this error. 1. Can you please confirm which Sophos product you are using? 2. At which point did you...
View ArticleForum Post: RED tunnels not restablishing correctly after HA failover
Hi, I've recently setup a HA active/passive pair of virtual XG firewalls running in VMware, with a branch office setup with a RED tunnel to the HA pair. Every time we trigger failover between the HA...
View ArticleForum Post: Is a limit of 50 IP addresses still realistic for home use? UTM...
I found a closed, 5 year old discussion with the same subject which bares revisiting. With IPs in just about every technical device (camera's smart TVs, appliances, lighting, speakers... the list goes...
View ArticleForum Post: Sophos secure mail with apple pencil
Good morning, is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS? Current Setup is an unsupervised device with sophos contrainer apps. The apple pencil will...
View ArticleForum Post: RE: Andoid: Sophos Intercept X for Mobile - ["" wurde gescannt.]
Updated my last post, because I've got finally the same log entries. It seems that the app "com.google.android.trichromelibrary_463807433" get's an update (install scan) but was removed directly so...
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should be related to the rekey timeout on server's side! with v19 you are able to set rekey time interval vi GUI. The issue here is 2FA if enabled for Remote Access VPNs via SC, since the Client tries...
View ArticleBlog Post: FAQs: SFOS v19 MR1 Adds Support Requirement for Future Firmware...
Sophos Firewall OS v19 MR1 introduces changes to our support licensing and future access to firmware upgrades Management Summary From v19 MR1, Enhanced or Enhanced Plus Support will become a...
View ArticleForum Post: Sophos XGS Certificate
Hi, im have added default Sophos CA to Trusted Root Certification Authorities on my pc, also in firefox and still getting Unsecure connection error in Firefox (tested with 3 web browsers)... Do i need...
View ArticleForum Post: RE: XGS Not Reading Attributes from AD
Hi JeffCooper Thank you for reaching out to the community, Please configure the parameter as per the below link :...
View ArticleForum Post: RE: Routing WAN to LAN | Sophos XG
Hi, kannst du einmal einen Screenshot deiner Firewall-Regel zeigen und einen von den Schnittstellen LAN & WAN?
View ArticleForum Post: RE: Sophos DLP rule block internal network links
Hi Gladys, no, I checked a few PCs - all of them still von Version 2.20.13 Thanks
View ArticleForum Post: RE: SSL VPN client missing from user portal
Hi LuCar Toni , ok SSL VPn is EOL but when we want install Sophos connect, we have this error message Internet explorer is EOL too. Test on 3 differents computers ! I remember we already had this...
View ArticleForum Post: RE: SSL VPN client missing from user portal
Likely the installation is blocked by another tool, which uses the IE. You can check the windows event logs to find this app.
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