Dear Chris, Having used many solution in prod environment, I have to say Sophos is the product that have the lowest detection score. We still have two clients using endpoint with SEC and once a year there is a disaster situation and backup restauration... I'm also disappointed on the many time Sophos is unable to clean the threat.. Other then losing time trying to solve these cases we would like much more reactivity from the BD update team and some deep change on the SEC and endpoint to be much more effective. Some free solution without naming them have a better score... on detection and cleaning process. We really don't get why after so many feedback from users the politic didn't change. Hopefully things will change, maybe... or not. We do all remember the huge fail from 2012 with the self detection as a virus and the reactivity time it took to sophos to solve this case. That's where many client went missing and I see the last one leaving quietly to other products. Hopefully my point of view will shake some tree !! Best regards.
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