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Forum Post: Download of WindowsCloudNextGen failed from server http:∕∕dci.sophosupd.com.

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Hello, I get this error message from all computers running in an office, and also on the server, where I have direct access to; - I can ping all sophos update locations, directly visiting gives "success" message - I deleted the auto update Cache, as of Sophos Endpoint Self Help: Update then reinitiated an update, SophosUpdate.log the contained this: https://pastebin.com/a0ENj129 - directly entering a .dat location in Browser gives a 404 for example: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat but I also get this 404 on my local browser, so it seems the files sophos autoupdate is trying to pull do not exist at all... installed Sophos versions: https://pastebin.com/5PA8TPNB Last (successful) Agent Update: 6 months ago

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