Forum Post: How to change the IP-Address of the Captive Portal?
Hi Community, when Users connect to the GuestWifi they get redirected to the Captive Portal, which is accessible under 10.0.255.1 - This behavior gives an SSL error because the IP-Adress is not in the...
View ArticleForum Post: Internet über Kabel zu langsam
Hallo, wir haben unsere Kabelleitung (Vodafone) auf 500Mbits aufgerüstet. Seitdem haben wir folgende Probleme: - Hinter der UTM erreichen wir nur Downloadraten von 10 - 12 MB (was etwa 100Mbit...
View ArticleForum Post: RE: Sophos Central Voucher Page Customization
Hello, You can customize the captive portal landing page in the upcoming release 2.2. A user is given an option to upload the custom logo and change the background color. The same will be extended to...
View ArticleForum Post: RE: Download of WindowsCloudServer failed from server...
Hello flo, two remarks: first - you can upload files here, normally there's no need to use some external site second - you're using Central and this has its own forum . The group Endpoint Security and...
View ArticleForum Post: RE: Usage insight in Central wifi vouchers needed
Hello, Thank you for all your inputs. The features that you have mentioned above are present in our roadmap. I will keep you posted on the updates. One quick info is that only the customization of the...
View ArticleForum Post: RE: Download of WindowsCloudServer failed from server...
thanks, will do so.
View ArticleForum Post: Download of WindowsCloudNextGen failed from server...
Hello, I get this error message from all computers running in an office, and also on the server, where I have direct access to; - I can ping all sophos update locations, directly visiting gives...
View ArticleForum Post: RE: Veeam backup and replication restore scanned by antivirus...
Hello Jelle Dop , this is more a Veeam question, viz them meaning of the tag's attributes. I'm Veeam-ignorant but I'd say that these attributes are used to verify the AV is installed and functioning...
View ArticleForum Post: Problem on reinstalling antivirus on computer
Hello. We have 2 endpoint servers (new and old). I've a problem with a computer (win10) on which I deleted all sophos components + reboot and reinstall from the share of the new server. All components...
View ArticleForum Post: RE: Sophos Mobile Secure E-Mail / Two accounts possible?
Hi Markus Laessing It is possible to do so on iOS devices but not on Android devices. For iOS devices, in the Sophos Secure Email app, select settings and add a new account. You can vote for this...
View ArticleForum Post: RE: Blocked by Router - Sophos UTM
Hi Mikko Anhoco, please refer to Synergy for this information alternatively, you can use livelog to find the ports required, or the firewall logs.
View ArticleForum Post: RE: How to change the IP-Address of the Captive Portal?
Hi, As you have configured "hostname: firewall.domain" and this hostname must be resolved by the DNS server which is given in Guest/Users DHCP server IP address and Firewall Itself.
View ArticleForum Post: Missing firewall heartbeat
We had 3 WAN interfaces (Port E1, E4 and E5) on our XG210 HA. Firewall(s) are managed trough Sophos Central. After changing to a new single WAN connection on Port A1 and disabling the old WAN...
View ArticleForum Post: RE: Firewall has not checked in with Sophos Central
Hello, I received the following from Sophos Support about this issue yesterday. Sophos is investigating reports of some Central customers receiving false positive XG Firewall connection alerts on their...
View ArticleForum Post: Switching from active/passive to active/active setup
Hey everyone! We want to switch from active/passive to active/active operation mode. Do we need to first switch off HA and then back on in the new mode? Regards Alex
View ArticleForum Post: RE: AP55 - 400mbit/s - Übertragungsgeschwindigkeit erhöhen?
Moin, ist ohne besondere Anpassung (W-Lan Netzwerk sendet ausschließlich mit 5GHz, nicht mit 2.4 GHz) mit dem AP55 C machbar, sollte auch für den AP55 gelten:
View ArticleForum Post: Communication between two zones not working
We have a WAN connection which is controlled by our XG210 (PPPoE). This one is used for data transmission only. LAN to WAN works perfect. Now we have switched our PBX to VoIP. To avoid QoS issues we...
View ArticleForum Post: RE: Volle Windows-Funktionalität über Sophos UTM 9.6
Das Firewall Livelogging auswerten hilft auch ungemein, um prüfen zu können, welche Ports für die Kommunikation zwischen den Clients/Servern verwendet werden. Gruß, Jonas
View ArticleForum Post: RE: Problem on reinstalling antivirus on computer
Hello stephane Bats, looks like the issue is with the DesktopMessaging.dll . I assume it's because the installation of SAVXP failed? If so, the Sophos Anti-Virus Major Install Log and perhaps the...
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