Forum Post: RE: On-access scanning disables
Hi there, It could be that the updates are fetching a policy that disables on-access. We could use some additional details: How do you get the on-access back enabled? What is the product you are using?...
View ArticleForum Post: RE: MS SQL Process exclusions
Hi Gayla, Environmental variables are not supported as SEC exclusions. $ in the end of a share indicates a hidden/administrative share. Please see the link specified before on the wildcards usage and...
View ArticleForum Post: RE: Installation failed for Sophos Home
Hi Dave Ankers , Did you reboot the Mac after uninstalling Sophos? Thanks, Victor
View ArticleForum Post: RE: Installation failed for Sophos Home
Hi Sam Rice , Yes, to return to Sophos Home, you just have to uninstall the standalone version and reinstall Sophos Home. By the way, we have updated our installer for Sophos Home, so you can go to...
View ArticleForum Post: RE: Still Installation problems
Hi Nino Messaoud , We have just updated the installer for Sophos Home, so you can login to your dashboard and download the installer again. Let us know if it worked for you and hopefully you are...
View ArticleForum Post: RE: Decode Operation Failed with Unexpected Error.
Hi Taylor, Logs show "Failed to read customer file content." Do you get any files in your Warehouse folder at all? Could you confirm you can access the following from your SEC server: dci.sophosupd.com...
View ArticleForum Post: RE: Sophos Home - After installation update is not happening and...
Im having the same issue, but turning off proxy is not helping
View ArticleForum Post: Web Protection SSO - Terminal Server
Hi, We're currently setting up SSO at one of our customer sites, and have identified that when using the Terminal Server, the first authenticated user is the only user reported as generating web...
View ArticleForum Post: RE: We've been replacing machines by removing them from the...
Hi Michael, I am thinking you may have a communication issue here. Can you confirm the Endpoint software is installed successfully on the newly deployed PC? I know you mentioned AV being pushed, so I...
View ArticleForum Post: RE: [9.304-9] HA selfcheck warning
[quote user="fruity"] Others were saying setting a preferred master to "None" fixes their issue. If it doesn't for you try: 1. ssh to the UTM as root 2. type killall repctl 3. type repctl 4. type...
View ArticleForum Post: Country Blocking Not Working for a WAN > LAN Rule
Hi. It seems like country blocking is not working for WAN -> LAN (or any other protected network behind XG Firewall). I have tested this a proxy in the blocked countries. I have this rule at the top...
View ArticleForum Post: RE: Country blocking broken?
Thanks. Here's the new thread. https://community.sophos.com/products/xg-firewall/f/125/t/76238
View ArticleForum Post: RE: How to get VPN to work on XG Firewall home edition
Dear, I'm currently using softether in OpenWRT and would like to use it in Sophos too. Did you install it directly on the Sophos Server? Do you have a description or manual, how to do it? Thanks and...
View ArticleForum Post: ShadowSocks, Redsocks2, ChinaDNS, Socks5 to work on Sophos XG...
Dear, Is there any plan to support connections to a ShadowSocks or Redsocks2 server? Or does someone have experience to set this up on the Sophos XG Firewall? I'm living in China and this is a very...
View ArticleForum Post: Enterprise console, can't insert database user.
Hello, I want to re-install Console, when insert username for database and i got error like this: Server is joined domain and user that i used is valid. Is there a way to solve this? Regards, Rosyid
View ArticleForum Post: RE: SSO AD User logout continuously
Hi Emil, So just looking through the log you posted I can see at 14:31:13 the Collector as part of the log off detection performed a WMI lookup on 172.16.0.22 and receieved a response that the logged...
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