Forum Post: RE: Eratic behavour
Erica. I put up the same questions to the Apple Safari forum and got a couple of very interesting answers. Apparently the problem is caused by Sophos itself and uninstalling it should sove the problem....
View ArticleForum Post: Support since new format very diminished.
Since the new format, support appears to be sorely lacking. Many questions not being replied to, adequately replied to or followed through by SAV staff. One example of many: this thread, where Bob Cook...
View ArticleForum Post: RE: VERY SLOW Scanning on MacBookPro
Again, where have you out the combined thread?
View ArticleForum Post: El Capitan and Sophos AV for Mac 9.4.0
Hi there, I just upgraded my MacBook Pro (mid 2012) to El Capitan, and tried to run Sophos AV 9.4.0. It updates fine, and the scan begins fine, but it gets stuck and won't move; it's not showing in the...
View ArticleForum Post: RE: Sophos 9.4 hanging on every scan
I'm getting the same problem, but it only started when I upgraded to El Capitan. Don't have any answers for you, sorry, but perhaps the moderators will start to notice. Adrian
View ArticleForum Post: RE: Version 9.4 Now Available
AGAIN 9.4 INTERCHECK WON'T LET GO. KEEPS FREEZING EVERYTHING. Keeps happening randomly. Happened already on 10.9 and 10.8. This time on 10.6. Intercheck using up to 100% of one CPU core and freezing...
View ArticleForum Post: RE: Support since new format very diminished.
Please reply. This is becoming a chronic problem with the 9.4. About ready to uninstall it completely. community.sophos.com/.../31208
View ArticleForum Post: Slow response times on the Community site
Overall, the server for this seems to be overwhelmed - too little RAM and too few CPU cycles, It took over a minute for a PM from SureWin to appear. I still don't understand why it had to bring up his...
View ArticleForum Post: 9.4 installed on OSX 10.11.1. For whatever reason I cannot add...
9.4 installed on OSX 10.11.1. For whatever reason I cannot add https://forums.virtualbox.org to the allowed websites list. The reason I want to do this is I get an occasional secure connection failed...
View ArticleForum Post: How to uninstall Sophos Security on Android? System settings...
How to uninstall Sophos Security on Android? System settings needs a password I don't remember. Active Device Administrator Article ID: 117456 Open the Settings of your Android device. ?? Open...
View ArticleForum Post: Safeguard Easy Windows 10
Hi there, I'm trying to find some info regarding Safeguard Easy compatibility with windows 10, but I can only find relevant info for the enterprise version. Will the safeguard Easy version be update...
View ArticleForum Post: RE: Adware or PUA Detected then Disappears from Quarantine Manager
Hi RTP If it disappears when opening the QM then it usually means SAV can't see the file any more because it's moved/deleted itself. This usually means the file was in a web browser cache, which then...
View ArticleForum Post: RE: Sophos 9.4 hanging on every scan
It would be really helpful if you could post the output of the logs, so we can get an idea of which files the scan is hanging on. (Please visit the site to view this video)
View ArticleForum Post: RE: Home Edition - email configuration
Hey TPY, I just did some searching and found this: support.apple.com/.../HT202304 So, I think smtp.mail.me.com should do the trick, and I would assume you should use your full icloud email address for...
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