Forum Post: RE: Quarantine Manger won't open
Hi Brett, If you do a force restart on SAV, does this keep happening? Sounds to me like something may have crashed in the background, so taking a look at the Sophos Antivirus log might help. Thanks, Serra
View ArticleForum Post: RE: Sophos has blocked craigslist website. Why? and how do I...
Hi Murrell, Can you please confirm which Sophos product you are using so we can get you to the correct support team? Thanks, Serra
View ArticleForum Post: RE: El Capitan and Sophos AV for Mac 9.4.0
Hi Adrian, Ok, glad to hear things are working better now. Let us know if you have any other issues! Thanks, Serra
View ArticleForum Post: RE: Sophos makes Safari and other browser fail to connect to...
Hi Deesl, Thanks for submitting the logs. I've passed them onto the developer who is looking into this issue, and will let you know as soon as I have an update for you. Cheers, Serra
View ArticleForum Post: RE: Sophia unexpectedly quits on start-up
Hi Demitri, Sorry to hear you were having trouble, but glad to hear you managed to get it working again. Please do let us know if you see the "Sophos isn't running" issue again. Thanks, Serra
View ArticleForum Post: RE: Can Sophos Anti-Virus For Mac (Free) be installed on multiple...
Hi Julian, This article provices generic instructions on how to deploy the enterprise version of SAV for Mac with an image. Obviously the installation procedure is different for the free, standalone...
View ArticleForum Post: RE: InDesign Script being blocked by Network Threat Protection
Hi Jason, try the following: >Log into Sophos Cloud dashboard >Go to Account > Beta Programs >Sign up for Beta by checking the checkbox >Go to Users & Devices > Devices >In the...
View ArticleForum Post: RE: INSTALLATION ERROR
Hi SamirPatel . Please do let us know what Sophos Cloud support team provided as the solution to this so that we can share the results with everyone
View ArticleForum Post: RE: Problems connecting to Facebook and other websites - when...
Well, it goes to show that brilliant as the Apple Agents are, they don't know it all when it comes to third party software - and in fairness, how can they. BUT the time, patience and diligence showed...
View ArticleForum Post: RE: How to stop Event log entries for "Message '' has no recipients"
Anyone can help with this ?
View ArticleForum Post: RE: Is it possible to move the bootstrap storage location?
Hello Craig, preventing disruption depending on the number of subscriptions and your endpoints' update interval the procedure described in How to change your default warehouse, working directory and...
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