Forum Post: Sophos Home Edition (Mac) won't update - says could not contact...
Help! I'm trying to update my Sophos Home Edition version 9.4.2 and it won't update. It's saying "Could not Contact Primary Server". This is usually set on autoupdates so when I saw the sophos logo...
View ArticleForum Post: Anyone having issues booting their Software Appliance after...
I have several Software UTMs deployed, and I have encountered an error after upgrading to Sophos UTM v9.4. I have installed the previous version on the hardware I already have (almost 1 year ago) and...
View ArticleForum Post: RE: SG 310(firmware 9.355-1) between a cisco switch 2960(vlan801)...
Gentlemen, Louise: -Correct, the moment UTM is introduced nothing works. -There exist Cisco 2960 switch which is trunk to Cisco 2911, nothing is replaced. As a note I am also sharing the message from...
View ArticleForum Post: RE: SFM - I built one
Hi Ravi, thank you for the suggestion, but as home user I am not allowed to do that.
View ArticleForum Post: An XG and SFM issue about downloaded updates.
I have both an XG and an SFM on different networks. The daily report for the XG shows one download of anti-virus update (dated 16th April) whereas the SFM shows two download of anti-virus updates....
View ArticleForum Post: RE: SG 310(firmware 9.355-1) between a cisco switch 2960(vlan801)...
Louis I got a different message on my email where you mention not to use the bridge on UTM? and start NAT function on the UTM? if that is correct I can remove the bridge and use WAN and LAN as separate...
View ArticleForum Post: RE: First Attempt with Cloud Migration Tool
This started working yesterday. No idea why. Now it fails with a different error. Will post that error to a different thread.
View ArticleForum Post: Cloud Migration Tool login error
When attempting to log into the cloud migration tool I get the error Unknown login error. See log for more information. I find these entries in the log [Begin] 2016-04-17T00:37:06.843Z [1] INFO...
View ArticleForum Post: RE: SG 310(firmware 9.355-1) between a cisco switch 2960(vlan801)...
If you're using a TLS circuit there may be no need for a second UTM as you essential have a really long private ethernet cable running between your two locations. A UTM at both locations would be an...
View ArticleForum Post: RE: Anyone having issues booting their Software Appliance after...
Something did change in 9.4 related to the Linux drivers for the onboard clock. A few home users reported this same issue but they are unable to open tickets to Sophos. It sounds like you have a...
View ArticleForum Post: RE: Anyone having issues booting their Software Appliance after...
Thanks! This really focus my efforts to what I have investigated. I already opened a ticket, let's hope that they give me the solution so I can post it here so anybody else that has this issue, may...
View ArticleForum Post: RE: Slow Mac Internet Browsing
Hi, In some hours ago, the phenomena began again. very hard. completely hangs my Safari. before that, In these days, it looked good when I found my sophos accidentally had set to "web protection on". I...
View ArticleForum Post: RE: SG 310(firmware 9.355-1) between a cisco switch 2960(vlan801)...
Dlabun, Now that will be too much work for ISP to change their existing layout and charge us more money. There are many reasons for which this internet line was used between two locations. 1) to keep...
View ArticleForum Post: RE: Anyone having issues booting their Software Appliance after...
The only other thing I know is that is been reported on both virtual and physical machines that are using the UTM 9.4. Oddly the Sophos brand appliances are not having the issue.
View ArticleForum Post: how to Block Domain " oloadcdn.net "
I Block Domain " oloadcdn.net " but still user access this domain how to block this site finally after I view the log the domain have multiple IP and host name I block the domain by this...
View ArticleForum Post: Tried the HitmanPro.I could not open a word document. What I...
Tried the HitmanPro.I could not open a word document. What I remember it said I had a version that does not exist! Joe gonzal13@roadrunner.com
View ArticleForum Post: RE: SG 310(firmware 9.355-1) between a cisco switch 2960(vlan801)...
Hi Adman, Dlabun is right. Now we know more about your setup, it is indeed a private circuit and the UTM may not be necessary. That said, it sounds as though you want to change the topology of the...
View ArticleForum Post: How to reset password for product licence for SophosHomeforMac
I have forgotten my product licence password for my SophosHome for Mac and therefore am unable to access the web site. SophiaHone did not launch properly therefore I deleted the app and tried to...
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